What is compliance?

What Does compliance Mean

Compliance is a term that has its origin in the Latin word complementum and that refers to the action and effect of complying or being fulfilled . The verb to fulfill, on the other hand, refers to executing something ; remedy someone and provide what they lack; do something that is due; agree; or be the day a term or obligation ends.

For example: "The police, in compliance with the order of the judge, detained the main suspect for the murder of the girl" , "Compliance with the pact is essential for the project to be successful" , "There was a lack of compliance of the third point of the contract ” .
It is common to speak of wish fulfillment . For Sigmund Freud , it is a psychological formation in which a wish is imaginatively presented as fulfilled thanks to a production of the unconscious (such as a dream or a fantasy). In everyday language, it is said that a wish is fulfilled when what is imagined or dreamed of becomes reality.

Suppose a child dreams of being a soccer player . At the age of four he receives a gift ball and since then his main goal has been to become a professional player. When he was ten years old, he began to practice soccer in a club, where he developed all the formative stages. And so, at 18, he signed his first professional contract and made his debut with the first team. At that time, therefore, this person will be able to say that they have fulfilled their main wish or dream.
On the other hand, the concept of compliance is associated with responsibility , with the correct execution of a certain obligation towards third parties within the agreed period, according to the previously established requirements. In the field of service companies, for example, clients usually evaluate compliance with the conditions of a contract, among which are the application of discounts and discounts, the collection of fees and rates agreed on the first day, the delivery of devices on loan and the billing date.
A company that becomes known for fulfilling its obligations and promises to its customers has many possibilities to grow, thanks to the recommendations that they make to their friends and acquaintances. It is known that the best advertising is free , since it arises spontaneously from responsible work and good treatment of consumers.
However, today it is more common the opposite case, mainly related to the attention to the customer through telephone lines and chat systems. One of the markets that has grown the most since the mid-1990s is mobile telephony, which goes hand in hand with Internet services, both ADSL and 3G and 4G; Given the immense demand from the public, the number of telephone and Internet provider companies is increasing, and this leads to great confusion regarding the offers of each one, which then results in damage to the consumer.

Some companies promise their new customers that if they leave their current company to join them, they will pay back the penalty money associated with contracts with a mandatory tenure; however, compliance with them is often subject to a number of conditions that are not clearly explained up front, and that often surprise customers in a negative way after the change is made.
In an ideal world , like that of children's stories that many children listen to before going to sleep even today, the lack of compliance should have negative consequences, which will force us to change our attitude ; however, the actual organization of our societies allows and supports the lack of legitimacy of a few to the detriment of those with fewer resources.

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